The Customer Service Survey

Two new research reports published

by Peter Leppik on Fri, 2012-01-27 14:26

Today we published two new reserarch reports for the National Customer Service Survey:

The National Customer Service Survey for Mobile Phone Customer Service Executive Summary covers quarterly trends at AT&T, Sprint, T-Mobile, and Verizon.

The National Customer Service Survey for Computer Tech Support Executive Summary covers technical support at Apple, Dell, and HP, showing trends on a semiannual basis.

These reports, along with many others, are available for free download on our Published Research page

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