The Customer Service Survey

NCSS Communications Midyear Update

by Peter Leppik on Wed, 2013-07-31 16:43

We just released the 2013 Midyear Update for the National Customer Service Survey report on Communications Services.

This is the report which we used to call "Mobile Phones," but beginning this year we are collecting data on customer service at other consumer communications services companies, like landline phones, cable/satellite TV, and high speed Internet service.

We don't yet have enough data to provide full statistics on the new companies, but we have included a "sneak peek" at some of our preliminary results. You can get a copy of the report for free on our website.

Related Resources

>> Get a copy of the NCSS Communcations Services 2013 Midyear Update

>> Get a copy of the NCSS Mobile Phone 2012 Executive Summary

>> Read about the 2012 NCSS data

Sorry...This form is closed to new submissions.