2004
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October 27, 2004
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Southwest Airlines Leaps To Top Of Customer Service In VocaLabs SectorPulse Airlines Report
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October 26, 2004
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Vocal Laboratories SectorPulse Report Reveals Photo Finish Between Customer Service At T-Mobile and Verizon
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August 16, 2004
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VocaLabs' One Hour Assessment Transforms The Customer Service Experience
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August 3, 2004
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VocaLabs SectorPulse Report Shows Newcomer T-Mobile Pulling Ahead of Verizon in Customer Service
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April 19, 2004
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Verizon Wireless Achieves Highest Scores In VocaLabs SectorPulse Wireless Quarterly Report
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April 19, 2004
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American Airlines Achieves Highest Customer Care Quality In VocaLabs SectorPulse Airline Report
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March 7, 2004
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VocaLabs Announces VocaLabs-Professional, A Research Tool For Ongoing Usability And Customer Satisfaction Testing
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January 21, 2004
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VocaLabs SectorPulse Reports Awards Verizon Wireless Highest In Customer Service Quality
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January 15, 2004
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VocaLabs Awards TARGUSinfo and Voice Partners' Application Highest Certification In Call Completion And Call Consistency