Events and Awards

• Upcoming Events
  
• Industry Awards

Upcoming Events

IQPC Customer Self Service Summit
February 22-24, 2010
Miami, Florida

Conference Workshop, February 22, 2010, 2:30-5:30 p.m.
Success Metrics for Automated Customer Service Applications, Peter Leppik, President and CEO, Vocalabs

International CTIA Wireless Show
March 22-25, 2010
Las Vegas, NV

Visit us at Booth #3949

Mobile Voice Conference
April 22-23, 2010
San Francisco, CA

Conference Presentation, April 22, 2010, 10:15-11:200
Seeing the Forest and the Trees: Towards a Comprehensive Usability Testing Method, Susan Hura, Principal Consultant, SpeechUsability, and Peter Leppik, President and CEO, Vocalabs

ICMI Annual Call Center Expo (ACCE)
June 14-17, 2010
New Orleans, LA

Conference Presentation, June 16, 2010, 11:00am - 12:15pm
Using Real-Time Customer Feedback to Improve Customer Service and Save Money (Session 402), Austin Fisher, Manager, Customer Relations Center, Cellular South and Peter Leppik, President and CEO, Vocalabs

SpeechTEK
August 2-4, 2010
New York, NY

Visit us at Booth #507
 

Industry Awards

• Speech Technology Excellence Award, 2009
• Call Center Magazine: Product of the Year 2007
• Annual Call Center Exposition 2006: Best in Show
• Finance and Commerce: 2004 Innovator of the Year
• AVIOS SpeechTEK 2003: Best in Show