We just published issue #96 of Vocalabs' Newsletter, Quality Times. This month we focus on our recent NCSS results for the Communications industry, showing that T-Mobile has continued its improvements since 2012, while Comcast still brings up the rear. The compete Executive Summary is available for download.
As usual, I hope you find our newsletter interesting and enjoyable. If you like it, please feel free to subscribe via email. Subscribers are the first to get new issues when they are published.