The Customer Service Survey

Vocalabs Newsletter #72 is published

by Peter Leppik on Wed, 2013-09-25 14:34

Issue #72 of Quality Times, our newsletter, has been published. E-mail subscribers should be receiving their copies in the next few minutes.

In this month's newsletter we talk about the importance of credibility for a customer feedback process, and give some pointers as to must-have reporting capabilities for an effective program.

As always, I hope everyone finds this newsletter interesting and informative. I welcome any ideas or suggestions.

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