The Customer Service Survey

Vocalabs Newsletter #60 is Published

by Peter Leppik on Wed, 2012-08-29 16:36

After a week at SpeechTEK and a week on vacation, it's right back to work with another issue of Quality Times, the Vocalabs newsletter. This issue focuses on the work we've been doing with Listening Methods to improve the state of the art in measuring performance of IVR and speech recognition systems.

You can read the newsletter here, where you can also sign up to get it via E-mail. As always I hope this is interesting and informative, and welcome any comments.

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