The Customer Service Survey

Newsletter #88 is published

by Peter Leppik on Thu, 2015-05-28 16:47

We just published the 88th issue of Quality Times, our newsletter about customer experience and customer feedback. In this issue I discuss survey strategy with two articles, one about journey surveys, and another about doing transactional surveys in a B2B environment.

As always I hope you find this interesting and informative.

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