The Customer Service Survey
Vocalabs' Blog
Newsletter 55 is published
Posted by Peter Leppik on March 28, 2012
Issue 55 of Vocalabs' newsletter, Quality Times, has been published. E-mail subscribers should have a copy by now.
This issue contains a pair of essays on the theme of performing deep vs. wide surveys and how to construct a hybrid program which combines the best of both worlds.
As always I hope this is interesting and informative to my readers. You can get each issue e-mailed to you as soon as it is published by signing up on the newsletter page, or you can read it in your favorite newsreader with the RSS feed.
Blog Index
- About this Blog (2)
- About Vocalabs (42)
- Above and Beyond (13)
- Agile Customer Feedback (16)
- Analysis (14)
- Customer Experience (48)
- Hall of Shame (11)
- Interesting Tidbits (26)
- NCSS (9)
- Pretty Good Practices (9)
- Rants and Horror Stories (23)
- Success Stories (2)
- Survey Design and Technique (46)
- Things We’ve Learned (14)
